Service QR PAY

QR PAY, provided by VNPT EPAY, enables users to make quick and hassle-free payments by scanning QR codes via banking apps or e-wallets at designated payment points. With QR PAY, customers can complete transactions in seconds without the need to carry cash or bank cards. Additionally, QR PAY helps businesses manage transactions transparently and accurately, reducing operating costs and saving valuable time.

Please refer here for detailed service terms & conditions.

Service

process QR PAY

  • 1

    The store displays a unique QR code for each order (on the PC-POS screen, invoice, etc.).

  • 2

    The customer opens their banking app or e-wallet and scans the QR code.

  • 3

    The customer reviews transaction details and authenticates the payment.

  • 4

    Once the transaction is successful, the store receives a real-time notification confirming the payment

Service Advantages

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    Fast and convenient payment
    Customers can complete transactions without carrying cash or bank cards. QR code scanning is processed within 3 seconds, enabling quick and seamless payments.
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    Optimized customer experience
    All transactions are strictly controlled to ensure accuracy. Customers don’t need to manually enter amounts or transfer information, minimizing errors during payment.
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    Secure information protection
    Transaction data and customers’ personal information are protected by advanced encryption technology, adhering to the highest security standards.
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    Easy integration and wide acceptance
    The service is developed with flexible connectivity, allowing easy integration into various systems. Customers can use the service at a wide range of acceptance points, enhancing convenience and effectively meeting practical needs.

FAQ about

service

Is the QR code fixed or does it change with each transaction? 

VNPT EPAY supports both fixed (static) and dynamic QR codes:  Static QR: A fixed code used for flexible payments, usually displayed at the counter.  Dynamic QR: Generated for each transaction with pre-filled amount and description.

What are the requirements to register for QR Pay with VNPT EPAY?

To register, customers must provide: Business or sole proprietorship information Business registration certificate (clear scan/photo) A bank account to receive payments Once all information is received, VNPT EPAY will assist in completing registration and activating the service promptly.

How does EPAY support reconciliation and fund transfer?

Transactions are automatically reconciled daily or based on the business's request. Funds are transferred to the registered account on a periodic basis, as agreed between both parties.

What payment methods can be used to scan the QR code? 

Users can pay via the following methods:  Mobile Banking apps: Most banks in Vietnam support QR scanning via VietQR/NAPAS standard (e.g., Vietcombank, BIDV, Techcombank, MB Bank, ACB, VPBank, etc.). E-wallets: Supported wallets include Momo, ZaloPay, Viettel Money, VNPay, and more.

What happens if the user scans the QR code but cannot complete the payment?

There could be several reasons:  The app does not support VietQR The QR code has expired (for dynamic QR)  Bank system connection error  In such cases, users can try using a different app or contact VNPT EPAY’s support team. 

General customers